HIRING
We heavily screen each assistant for proficiency, capabilities and culture to best fit your team and your needs. Each individual must complete a background check, HIPAA awareness and breach training as well as company specific training to ensure they are 100% compliant with your processes.
ONBOARDING
Our onboarding procedure prepares our Virtual Assistants to be up and ready for deployment.
What we provide to our Virtual Assistants:
- Introduction to day-to-day processes.
- Training sessions for screening/medical questions.
- Assigning of schedules.
- Deployment of all software and security protocols.
- Assigning of VPN, Anti-Virus and Anti-Malware to secure their network.
- Assigning them to your dedicated Client Success Manager.
- Database design and creation.
- Monday.com training and introduction for task tracking and transparency.
- Introduction to your organization and your team.
OPERATIONS
- 24 hour Check-in
- 1 Week service Confirm/Check-in
- VA Evaluations
- 6-Month Check-in
- HIPAA Annual Risk Assessments
- VA Annual HIPAA Training
ONGOING SUCCESS
We have built in Continuous Quality Improvement to all of our processes to ensure that you are always receiving the highest quality possible.
- 100% Up-time. No sick days. No delay.
- Dedicated team for your organization.
- Backed by professional experience
CONTACT US
- (207) 370-1716
- mtrombley@carecontinuumvirtual.com
- russell@carecontinuumvirtual.com
Copyright 2021 – Care Continuum Virtual. All rights reserved.